Morrisons has finally spoken up in response to the complaints from customers who were furious about the shortages in their stores. Many shoppers took to social media to express their frustration with empty shelves and a lack of basic ingredients like broccoli, lemons, and onions. Some even reported not being able to find essentials like eggs, bread, and milk when they visited Morrisons.
In a statement, a spokesperson for Morrisons acknowledged the issue and reassured customers that they are working hard to address the situation. The supermarket has been facing challenges due to a ransomware attack on the software system that controls its supply chain. As a result, there have been disruptions in the availability of fresh produce like fruits and vegetables.
However, it is important to note that dried and frozen goods are not affected by the attack, and stock levels for these items remain normal. The software provider, Blue Yonder, also released a statement explaining the situation and their efforts to recover from the incident. They have implemented defensive and forensic protocols to address the attack and are keeping customers informed about the progress.
It’s clear that Morrisons is taking the issue seriously and working to resolve the shortages as quickly as possible. Despite the challenges they are facing, the supermarket is committed to providing for their customers across the country. As they continue to navigate through this difficult situation, it’s important for shoppers to remain patient and understanding.
In the meantime, customers can stay updated on the latest developments by following Morrisons’ official communications channels. By staying informed and supporting the supermarket during this challenging time, shoppers can help ensure a smoother recovery process for everyone involved.